Unit 3 - 2 mark cont......

III Unit

2 mark Questions

1. What is Crosby's approach
2. Give the ISO definition of Quality Management System.
3. List out the elements of QMS
4. Define Sterotype.
5. Define SQA
6. Define TQM according to Oakland.
7. Define JIS quality assurance
8. Define ISO.
9. What are the tools of quality