Internal III important questions

Important questions

Part A

1.     What is the use of pareto diagram? 

2.     What is the use of cause and effect diagram?       

3.     Define MTTF as a measure of reliability

4.     write down the gilb’s quality attributes

5.     What is statistical process control?

6.     What are Ishikawa’s seven basic tools for quality control?

7.     What is CMM?

8.     Write down the procedures involved in auditing?

 

PART – B                                        

1.     Explain in detail the CMM Model                       

2.     Explain in detail the elements of QMS.                                  

3.     Explain in detail the Customer satisfaction surveys / analysis.

4.     Discuss in detail about the needs for standards                                         

5.     Explain the Six Sigma Concepts.

6.     Explain about people in management spectrum (8)

7.     Explain about the measure and improving development process (8)